Contact Information
Service Pro
8456 Maintenance Mile, Service Center
Houston, TX 77001
Phone: +1 (713) 829-4657
Email: info@ser-vice-pro.com
Privacy Policy
Last updated: November 19, 2025
Service Pro is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry requests
- Request information about our maintenance services
- Subscribe to newsletters or updates
- Communicate with us via email or phone
- Participate in surveys or feedback requests
This information may include your name, email address, phone number, company name, address, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and general location information
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our website
- Referring website or source
- Click patterns and navigation paths
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please review our Cookie Policy.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery and Communication
- Respond to your inquiries and provide information about our services
- Process and fulfill service requests
- Send confirmations, updates, and technical notices
- Provide customer support and address concerns
Website Improvement and Analytics
- Analyze website usage patterns and trends
- Improve website functionality and user experience
- Monitor and enhance website security
- Conduct research and development
Marketing and Communications
- Send promotional materials and service updates (with your consent)
- Provide information about new services or offerings
- Conduct surveys and gather feedback
- Deliver targeted advertisements (where applicable)
Legal and Compliance
- Comply with legal obligations and regulations
- Protect against fraud, security threats, and illegal activities
- Enforce our terms and conditions
- Respond to legal requests and prevent harm
How We Share Your Information
We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure safety.
With Your Consent
We may share your information for any other purpose with your explicit consent or at your direction.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response and breach notification procedures
While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security measures.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:
- The nature and sensitivity of the information
- Legal or regulatory requirements
- The purposes for which we collected the information
- Whether we can achieve those purposes through other means
- The potential risks from continued retention
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy in a structured, commonly used format.
Correction and Updates
You can request that we correct or update inaccurate or incomplete personal information.
Deletion and Erasure
You may request deletion of your personal information, subject to certain legal exceptions and business requirements.
Objection and Restriction
You have the right to object to certain processing activities or request restriction of processing under specific circumstances.
Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable regulations.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action to remove such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with applicable laws.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Questions About This Privacy Policy?
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Service Pro
8456 Maintenance Mile, Service Center
Houston, TX 77001
Phone: +1 (713) 829-4657
Email: info@ser-vice-pro.com